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Help

Please visit the How It Works page for a quick introduction to the Online Basketball Clinic


Are you having technical problems? Please see the Three Most Common Solutions to Video issues.

Frequently Asked Questions

I have forgotten my password! Can you help me?
Yes! Just visit the Lost Password page and enter your email address. Your password will be emailed to you. If you are still having problems, please Contact Us.

Will the Online Basketball Clinic work on my computer?
The Online Basketball Clinic is available in Windows Media format. Please verify that your computer is able to view Windows Media–formatted content.

If you are able to view this movie, then you will be able to view the Online Basketball Clinic:
Windows Media Test File

Download the latest Windows Media Player here:   Get Windows Media Player

Is my Internet connection fast enough?
We recommend using High-Speed Internet Access (Cable, DSL, T1) when viewing the Online Basketball Clinic. Dail-Up (56k) Access is NOT recommended.

When I try to watch a video I keep getting sent to the Error page. What's wrong?
There may be a problem with your Firewall. Please read our Firewall Information page. Also see our Technical Support page.

The videos aren't working! Help!
The #1 issue is an out-dated Windows Media Player. Be sure to download the latest Windows Media Player here:   Get Windows Media Player Also see our Technical Support page.

Something on the web site doesn't look right!
Many times this is caused by using old versions of Internet Broswers, or old versions of the Flash player (Flash is required to view many of the video clips at BasketballCoach.com.)
We recommend using the latest version of the Firefox web browser. It's fast, secure and standards-compliant - so web pages appear as they are supposed to appear:

Why can't I see the free video clips?
Make sure you download and install the Adobe Flash Player:
Get Flash Player

How can I contact you?
BasketballCoach.com & Championship Productions, Inc.
2730 Graham St.
Ames, IA 50010
U.S.A.
Phone: (515) 232-3687
Fax: (515) 232-3739
Toll-free: (800) 873-2730
e-mail: info@basketballcoach.com
7:30 am - 6:00 pm Central Time